Return Policy

Return Policy

Wikitude offers a fully-functional free trial version on its professional development toolkit products such as Wikitude SDK, Cloud Recogntion, Wikitude Studio and Targets API therefore: All sales on these products are considered final. For subscription products (SDK PRO+, Cloud Recogntion, Studio and Targets API) we will charge a standard monthly or yearly fee based on your account plan. The Service is billed in advance for each month or year, and is non-refundable. There will be no refunds or credits for partial months of service, or refunds made should you not use the Service during a period of time when your account is open. For any exceptions to the above:
  • All requests for a return/exchange exception must go through a Wikitude representative and require the approval via written email from either the CFO or accounting designee of Wikitude GmbH.
  • A minimum of 30% handling fee of the invoice total will apply to all returns (this does not apply to exchanges).
  • Credit Card fee and Shipping & Handling is non-refundable.