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Markers and Radar are not visible in ARView

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Markers and Radar are not visible in ARView
cordova android wikitude javascript poi and ar radar closing wikitude plugin in ios
Answer
11/7/16 10:34 AM

Hello Wikitude Team,

In my PhoneGap application, I was using the Wikitude Cordova Plugin (5.1.1) and all features were working fine. Now I am updating my plugin to the latest on 5.1.3 version but we are facing some problem with the Wikitude plugin feature in IOS devices. The problem is :

When we load the Wikitude ARView in the app, All markers and radar are shown properly, but When we destroy all objects from the ARView using AR.context.destroyAll(); and after that when we again try to draw radar and makers on ARView, these objects are not visible on ARView. My app has the feature in which we need to clear all the  marker from the ARView and redraw the markers with some filters.

We are not getting any error and exception while rendering the radar and markers.

App Specification :

Cordova : 6.4.0

Cordova iOS : 4.3.0

Tested on iOS version : iOS 10.0.2, iOS 9.2.1

Please help me to solve the problem.

Thanks.


RE: Markers and Radar are not visible in ARView
Answer
11/8/16 9:22 AM as a reply to Abhijeet Gupta.

Hi Abhijeet,
Our latest version of the SDK is 5.3.0. Could you test it with this version?

Best regards,
Andreas

RE: Markers and Radar are not visible in ARView
Answer
11/8/16 9:34 AM as a reply to Andreas Schacherbauer.

Hello Andreas,

We used the latest version of Wikitude Cordova Plugins 5.3.0

The above version number is typo mistake. We are sorry for that.


RE: Markers and Radar are not visible in ARView
Answer
11/8/16 10:46 AM as a reply to Abhijeet Gupta.

hi Abhijeet,
Can you share a video or demo project with us so that we see/reproduce the issue? You can send it to ios-sdk@wikitude.com

Best regards,
Andreas

RE: Markers and Radar are not visible in ARView
Answer
11/9/16 2:00 PM as a reply to Andreas Schacherbauer.

Hello Andreas,

Sorry, We can not share my app video to you. But we are creating the one sample for you to demo the issue.

But till that we elaborate the issue to you :

Let assume that we place some marker and radar to the ARView and there is some condition on which we need to place all the markers to the new location. For this, we need to remove all the markers and redraw all the markers.

To remove the all the marker we use this AR.context.destroyAll(); , after that, we place all the markers and radar again but it is not visible to the ARView.

We will share the sample code ASAP to you.


RE: Markers and Radar are not visible in ARView
Answer
11/9/16 2:33 PM as a reply to Abhijeet Gupta.

Hi Abhijeet,
In our SDK example application (iOS & Cordova) we have a example called `Browsing Pois - Reloading Content`. I just tested this example on the latest version of our SDK and there it works just fine to reload POIs. It also uses the AR.context.destroyAll function. Could you try this example on your device and tell me the result?

Best regards,
Andreas